DiscoverStation Works but there is NO Internet Access
If your DiscoverStations are working but you cannot get anything that is connected to the Internet you will need to reboot your modem. Please do this quickly - don’t unplug it and leave it unplugged longer than a few seconds. Then re-check the DiscoverStations to see if they now connect to the Internet. If they do not I will have to call Quest and deal with it that way.
As always let me know if you have any questions.
Thanks,
Mindy




At the risk of sounding like a total idiot…I have to ask…how does one reboot their modem???
Comment by Melissa — October 3, 2006 @ 5:00 pm