I have quoted again the last part of the article that Melissa posted because it is exactly what we talked about for a week at PLA Boot Camp 2. I hope that each one of us will ask ourselves these questions and re-think exactly what our libraries will look like. We have a great opportunity now to really make a difference in how we do business and I hope that we take it! Mindy

“But, just how much are the differences between bookstores and today’s libraries worth to our customers–those who have to foot the bill?

If we were brave enough to ask, do you think our clients would willingly continue to spend the extra $149 per hour it costs to operate their libraries? Or would they prefer having the library open an extra two or even three days per week under a bookstore model?

Would they sacrifice the materials budget if there wasn’t enough money to pay for both high-priced employees and new books? Would they cheerfully sacrifice some 30-40 additional hours of service a week in exchange for professional reference service?

This is not just idle speculation. These are the real costs we ask our customers to pay every day to run our libraries per the status quo. But would they concur with our judgment if they were aware of the alternatives?