DiscoverStationDecember 20, 2006 11:35 am

Open Office will open and read a document made in Open Office and/or a document made in Microsoft Office.

Microsoft office will open and read a document made in Microsoft Office but NOT in Open Office.

What this means is that if you save your Open Office documents in the Microsoft format you (and anyone you forward them to) will be able to open them in EITHER Microsoft Office or Open Office.

So PLEASE do not save your Open Office Documents in Open Office - save them in Microsoft Office format.

If you need help with this please let me know.

Thanks,
Mindy

DiscoverStationNovember 2, 2006 11:42 am

Just a reminder:
If you are having a problem with a station or group of stations, it may be necessary to unplug all the monitors and keyboards and then plug them back in. If the station is locked up try Ctrl+Alt+Backspace. Then as a last resort try rebooting. If you unplug the keyboards and monitors you will need to press the appropriate F Key as directed on each machine before they will be ready for use again. Please do not be shy about calling DiscoverStation for help either before or after doing all of these.
Thanks,
Mindy

DiscoverStation 6:58 am

These fabulous books for small children are now available on the KIDS link on the DiscoverStations. I am linking through the Pikes Peak Library and their website. If you want to look at their website and the whole menu for Tumble Books click HERE! These will work best on the DiscoverStations with headphones because the audio is really, really good. Try one yourself and let me know what you think about them.
Mindy

DiscoverStationOctober 31, 2006 3:31 pm

The Lanier LD425 printer is supported both in black and white and in colour in Linux so DiscoverStation should be able to get them to work.

What they do is set up 2 “printers” on the DiscoverStation, one called color, and one called black_white. The black_white printer will be the default. Both of these “printers” actually print to the same printer, they just have different printing options set in the driver. They will also set up 2 print payment policies so that the popup message that appears before the Customer prints something will say the appropriate amount they should pay for their print job.

DiscoverStationOctober 17, 2006 8:24 am

The following is an e-mail I received today from Ryan at DiscoverStation. Rather than try and paraphrase his comments I am just posting the whole thing. I think this spells it out rather well but if you have any questions please let me know or call Ryan.

Your library staff can turn off the Internet filter if they want to, I believe our support staff got confused about one of our newer features.

The new feature is called “Performance Filter”, and is configurable in Network Personalizer (this is the program that Mindy runs). I checked your session profiles, and they all still have the performance filter enabled. This means that if a patron, or library staff member turns off filtering during a session, the performance filter will still be on.

What Performance Filter does is blocks web pages that cause known problems with multi-station software. The biggest culprit is Flash Games. Adobe Flash Player can behave very badly and cause the computer to run extremely slow when more than one complex flash animation is running on a computer at a time. We have written bug reports to Adobe and are doing everything we can to help them fix their software, but they are still months away from a new flash player.

We update the list as we learn more sites that cause serious problems with Adobe Flash Player, right now the sites we block for performance reasons are:
2flashgames.com
addictinggames.com
arcadetown.com
creaders.net
flashplayer.com
freeaddictinggames.com
gamesheep.com
games.yahoo.com
heavygames.com
kraloyun.com
miniclip.com
mofunzone.com
mousebreaker.com
neopets.com
newgrounds.com
outwar.com
runescape.com
spiderriders.com
xgenstudios.com

We are aware that some peoples pages on MySpace cause performance issues, but most of the site doesn’t, and almost all libraries don’t want to block all of myspace, so we don’t include it in our performance filter.

If your staff continue to experiance performance problems, please let us know the time and computer which experianced the problems and we can modify your filters to include the sites that may be causing the problems.

-ryan

DiscoverStationOctober 16, 2006 2:52 pm

Until we can get the website updated, you will need to direct your users to use the “at home” option for logging onto our databases. All they will need is their library card number to access the database. If they are a guest it would be great if you could use one of your library cards to give them access. Please let me know if you have any questions.
Thanks,
Mindy

DiscoverStationOctober 14, 2006 9:21 am

If you branch is having to press the F keys for each DiscoverStation each morning then it is because you are turning off your monitors at night. It would be better if you did not turn off the monitors at night. If you have any questions please let me know.
Thanks,
Mindy

DiscoverStationOctober 12, 2006 12:50 pm

http://www.digitaldistribution.com/about/lessons/

This is the best on-line tutorial I have found so far for all the Open Office programs.

Mindy

DiscoverStationOctober 11, 2006 4:51 am

There is now an easier way to access DiscoverAssist. BUT, you have to do it from a DiscoverStation rather than from a circulation computer (which may be a problem if all of your stations are being used.)

Login to a station and go to the Internet.
Put in the following address: http://localhost/gui.php
You will see the normal Login and Password. After you enter them you will see DiscoverAssist for your branch.
I have tried this at two branches now and it works really well. There is no delay and all stations can be seen.
Please try this so you feel comfortable with it and so I know that it works at your branch.

This is just a short term solution while they try and figure out why DiscoverAssist is not working on our circulation computers like it should.

Thanks for your patience,
Mindy

DiscoverStationOctober 5, 2006 3:25 pm

1) Everyone should be printing fine except for Silt which can only print from one station. If this is not correct or it changes please let DiscoverStation know and let me know too.

2) I have changed the filtering and I am hoping that this has fixed the problem with Yahoo and other web based e-mail programs. If this is not the case please let me know. Also if you have to remove the filtering so someone can get into a website that is definately not pornography please let me know the website address so I can add it to the “white list” and it will no longer be filtered out.

3) Headphones: I am going to get some adapters so that we can use the headphones that we have. If we don’t attach the headphones to the station permanently, someone will have to go into the computer each time a customer wants to use headphones and tweak something. I don’t think this is a good option. So I am thinking that we should put headphones onto two stations at each branch and leave those open for users who want headphones. If we find more users want headphones we can add them to other stations. They need to be glued into the USB port on the keyboard so that leaves only the two USB ports on the monitors for users to access. We can talk about this more at the branch managers meeting and maybe have one set so we can all try it out and see how cool it is ;0)

Mindy